Cookie Consent by FreePrivacyPolicy for i-Sprint Innovations

AccessReal Maintenance and Support Services

i-Sprint’s Global Software Maintenance and Support Services (“GSS”) defines the scope of maintenance and support services (“Maintenance Services”) agreed between i-Sprint Innovations Pte Ltd or its group of companies (“i-Sprint”) and Customer for i-Sprint’s software product and solution offerings, namely, ‘AccessMatrix’, ‘AccessReal’, and ‘YESsafe’.

This page consists of the following tabs

AccessReal Cloud Platform Version 2.4.11 GA Release Announcement

As part of our ongoing product communication, we are announcing the GA release of AccessReal cloud platform version 2.4.11.

Product ComponentProduct VersionProduct Technical SupportProduct ReleasedEnd of Service/Support Life
WebScan SDK (Cloud Edition) Applicable)
WebScan SDK (Legacy Edition)
iOS 3rd Party Mobile SDK2.0.80SupportedGA:08-Jul-2021TBA
Android 3rd Party Mobile SDK2.0.80SupportedGA:08-Jul-2021TBA

A high level summary of some of the key changes and enhancements released in this latest version is listed below:

  • Previous version of iOS 3rd paty mobile SDK can be replaced with this latest version without any API changes.
  • Previous version of Android 3rd paty mobile SDK can be replaced with this latest version without any API changes and Android minSDKVersion has been increased to 24 (if lower)

This latest release also includes updates such as defect fixes released in AccessReal Cloud Platform version 2.4.9.
You may email to to request for the latest release note.

End of Service/Support Life Date Announcement
In addition to above GA release, we are also announcing the End of Service/Support Life (EOSL) date for the following components.

Product ComponentProduct VersionProduct Technical SupportProduct ReleasedEnd of Service/Support Life
iOS 3rd Party Mobile SDK2.0.77SupportedGA:09-Dec-202031-Dec-2023
Android 3rd Party Mobile SDK2.0.77SupportedGA:09-Dec-202031-Dec-2023

Note: * Maintenance Services subscription is required

Platform VersionProduct ComponentProduct VersionProduct Technical SupportProduct ReleasedEnd of Service/Support Life
2.4.11WebScan SDK (Cloud Edition) Applicable)
WebScan SDK (Legacy Edition)
iOS & Android 3rd Party Mobile SDK2.0.80SupportedGA:08-Jul-2021TBA
2.4.9iOS & Android 3rd Party Mobile SDK2.0.77SupportedGA:09-Dec-2020 31-Dec-2023

1. AccessReal Data Backup Recovery Process Flow

Data backup is the result of copying or archiving the digital data so it may be used to restore them in case of data loss or damage. Data backup process provides reliable IT support and service for the production environment in the cloud


2. AccessReal System Monitor Process Flow

Monitor AccessReal infrastructure 24×7 to ensure the services are continuous, and always available without disruption or downtime to the customers. When a failure is detected, administrators can be alerted to take necessary actions.


3. AccessReal Penetration Test Specification

Penetration testing is based on security vulnerabilities that have been discovered by CVE (Common Vulnerabilities & Exposures) and the potentially hidden bugs.


4. AccessReal System Hardening

An AccessReal system that includes the server, database, middleware, and network devices deploy at the public cloud are inclined to security vulnerability which can be exploited by many complicated threats such as virus attack and others.


5. Malware & Virus Prevention and Treatment

Specify the workflow of protecting AssessReal’s confidentiality, integrity and availability, and how to prevent and treat malware and viruses.


6. Security Patch Update Specification

The system or software that is lack of security patch in time may suffer from attacks, may invite unauthorized access or the system stops working. If worst comes to worst, it may cause information leakage or business stops.


7. System Log Management

The AccessReal log files are time-stamped records of events relevant to AccessReal platform systems (network system, operation system, application system, database and so on).


Website Contents

The information contained on this website, including without limitation, “Product Release & Support” and any reference data (“Contents”), should not be interpreted as legally binding commitments, but rather as flexible information subject to change from time to time. The Contents are for information purposes only. I-SPRINT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, BY POSTING THE CONTENTS ON THIS WEBSITE.

Addition, Modification, and Deletion

i-Sprint may add, modify or delete any of the information on this website from time to time without providing any notice. Please check out i-Sprint online information periodically to keep informed of any updates.

The information on this page is subject to the Disclaimer.

Last Updated:13/January/2022

Go to Top